Chartered Banker CPD Winter Highlights
Welcome to your Chartered Banker CPD Highlights for Winter 2025, on Ethics, Risk, Fraud, AI, Payment Systems and Customer Experience.
Change is a given in financial services, but embracing lifelong learning and acquiring new knowledge and skills will help you build a sustainable career in banking. This collection of interactive and flexible learning resources is designed to develop your knowledge and strengthen key skills to support you in your role.
Here, you’ll find a range of resources tailored to different learning styles, helping you better support customers, and keep up to date with new developments. You can explore the materials that are most relevant to you—whether you choose to complete them all or just a selection, the choice is yours!
We hope you find these CPD resources valuable and encourage you to record your learning in your CPD log. The Institute provides an online log for members but you can keep a personal file or use a system provided by your employer.