Professional Banker Certificate

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Overview

The Professional Banker Certificate is our flagship professional qualification, designed to build foundational knowledge and skills in banking.

  • Duration: Approximately 60 hours of study.
  • Cost: £410 (includes first exam entry); resits £145 per module.
  • Eligibility: Open to all banking professionals, globally. No prior qualifications required.

This course empowers learners to:

  • Understand the core principles of banking and its evolving role in society.
  • Explore responsible and sustainable banking practices.
  • Gain insights into customer service, banking regulation, and ethical principles.

The qualification also contributes to the Associate Chartered Banker Diploma pathway. By completing this and three additional qualifications, learners enhance their banking knowledge, understanding, and skills and achieve a globally recognised professional designation as well as the Associate Chartered Banker Diploma, advancing their careers and gaining valuable industry recognition

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Key facts
  • Assessment: A 60-minute online exam consisting of 40 multiple-choice questions. To pass, a minimum score of 60% is required. Exams can be taken remotely or at your nearest test centre.
  • Certification: Digital certificate awarded within 5 days of passing.
  • Membership Requirement: £36 annual subscription for student membership during your studies. 
  • Registration Validity: 12 months to fully complete the qualification, including sitting and passing the final exam.

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Modules

The Professional Banker Certificate comprises of a single course, the Foundations of Responsible Banking, divided into six units:

  • Unit 1: Banks and banking 
  • Unit 2: Responsible and sustainable banking 
  • Unit 3: Bank customers 
  • Unit 4: The customer experience 
  • Unit 5: Financial regulation 
  • Unit 6: Professional and ethical banking 

Module Specification:

PBC Module Spec 23/24

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Note: To achieve the Professional Banker Diploma, you must complete the 2019 or earlier version of the Professional Banker Certificate and two further modules.   

Am I Eligible?

Yes! This qualification is suitable for:

  • New entrants to the banking industry.
  • Professionals seeking foundational knowledge.
    No prior qualifications or work experience required—learning materials are included with registration.

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Resources

Study anytime, anywhere with online resources:

  • Six interactive eLearning units.
  • Case studies, videos, and further reading.
  • Knowledge checks with feedback.
  • Mock exam for practice.

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