Professional Banker Diploma

• Modules are assessed by a two-hour online exam comprising 100 multiple choice questions, with a minimum pass mark of 60%. For the Green and Sustainable Finance and Climate Risk modules, they will be assessed by a 90-minute online exam, comprising 75 multiple choice questions.
• Examinations can be taken at any one of our examination centres worldwide. Results will be available immediately.
• Each module requires approximately 100 hours of learning (130 for Green Finance).
• For each module, the registration is valid for 12 months. Learners are expected to sit and pass the examination within this time.
• From 19 April 2023, members will now receive a digital certificate for this qualification via email usually within 5 days of successfully being awarded the qualification. To find out more about the new digital certificates, click here. 

To achieve the Professional Banker Diploma you must complete the Professional Banker Certificate and two further modules.  You do not necessarily have to complete the Certificate first, although we would recommend doing so, as it acts as an effective introduction to the course content.

Please note that the enrolment period for each module is 12 months. We therefore recommend learners do not apply for all their modules at once and consider studying for one or two modules only, during a 12-month period.

Download the module specification for further information: 

Compulsory module:

• Professional Banker Certificate

Optional modules: 

• Complaint Handling
• Green and Sustainable Finance
• Certificate in Climate Risk

Note: To achieve the Professional Banker Diploma, you must complete the 2019 or earlier version of the Professional Banker Certificate and two further modules.   

Yes, if:

• you have successfully completed the Professional Banker Certificate (PBC) and wish to further your studies.

and/or

• you already have some banking experience. For example, you may have credit through an Institute accredited bank programme or have studied with another professional body.

If you are interested in studying towards the Professional Banker Diploma (PBD) you should also discuss with your line manager or learning & development contact to see whether training you have already completed may provide credit into the PBD programme. You should also discuss whether you might be eligible for funding by your employer.

Currently offered qualifications towards Professional Banker Diploma are delivered online via the Institute’s Learning Management System, which enables learners to access the learning materials anywhere, anytime. Resources include;  

• Interactive e-learning units; 

• Case studies and online resources, including videos; 

• Recommended further reading; 

• Online knowledge checks with feedback on responses to enhance learning; 

• Mock exam 

I have found customers are more comfortable when they see that they are being looked after by someone who has taken the time to undertake professional examinations. “On a personal level, it has raised my profile within the bank and I have received recognition from senior management for the achievements I have made while undertaking the exams.

Stacey Dunseith, Local Support Manager, TSB